KYN Privacy Policy
Kynhood Technologies Private Limited (“KYN” / “we” / “us” / “our” as applicable) is a private limited company incorporated in India and is engaged in the business of [Networking and Content Creation] (“Services”). The Services shall be rendered through its mobile application and web-based application that is made available to its users (“you” / “your” / “user” as applicable) from time to time, individually and collectively referred to as the “Platform”.
This Privacy Policy, as amended from time to time (“Privacy Policy”) forms part and parcel of the Platform’s integral terms and conditions by this reference. This Privacy Policy covers KYN's practices for collecting and processing Personal Information (as detailed below) and KYN is committed to maintaining the confidentiality, integrity and security of your Personal Information, as required under applicable laws from time to time. This Privacy Policy is applicable to the Platform alone and does not apply to the websites of our business partners, corporate affiliates or to any other third parties, even if their websites are linked to the site. We recommend you to review the respective privacy statements of the other parties with whom you interact.
Please read this Privacy Policy carefully before using the Platform along with the Terms and Conditions (“Terms”) provided on Platform.
BY ACCESING THE PLATFORM, YOU WILL BE BOUND BY THIS PRIVACY POLICY FOR USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU AGREE TO BE BOUND BY THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY POLICY AND YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY POLICY, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY AT ANY TIME, YOUR SOLE RECOURSE WILL BE TO STOP USING THE PLATFORM. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO ACCEPT THIS PRIVACY POLICY ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF.
WHAT CONSTITUTES PERSONAL INFORMATION?
A. When you access our Platform, we collect, store and retain certain information for provision of Services, including but not limited to the following:
(i) your personal details such as Name, Date of Birth/Age and Gender, (ii) Contact Details such as Residential Address, contact number, email address, location (iii) transaction-related information, such as when you make purchases, respond to any offers, or download or use the Platform from us, (iv) any information you provide KYN when you contact us for help, (v) Login ID and password, (vi) user details as provided at the time of registration/signup or any time thereafter to KYN, (vii) information you enter into our system when using the Services/Platform, and (viii) Your usage details such as your content, time, frequency, duration and pattern of use, features used and the amount of storage used and any other information that is willingly shared by you or is essential for rendering our Services.
B. In addition to the above, the following information is defined as “Personal Information” under Information Technology (Reasonable Security Practices & Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) to mean any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
The SPDI Rules further defines “Sensitive Personal Data or Information” of a person to mean personal information about that person relating to the following: (i) passwords; (ii) financial information such as bank accounts, credit and debit card details or other payment instrument details; (iii) physical, physiological and mental health condition; (iv) sexual orientation; (v) medical records and history; (vi) biometric information; (vii) information received by body corporate under lawful contract or otherwise; (viii) visitor details as provided at the time of registration or thereafter; and (ix) call data records. (Points (A) and (B) shall collectively referred to as "Personal Information").
You shall, at any time while using the Platform and/or the Services, also have an option to withdraw your consent given earlier to us to use such Personal Information. Such withdrawal of the consent is required to be sent in writing to us at [email protected]. In such event, however, KYN fully reserves the right not to allow further usage of the Platform and/or provide any Services thereunder to you.
HOW IS PERSONAL INFORMATION COLLECTED?
KYN may collect information either actively, as described above, or passively.
To improve the responsiveness of the Platform, as you navigate through a website, certain information can be passively collected (that is, gathered without your actively providing the information) using various technologies and means, such as Internet Protocol addresses,, cookies, Internet tags, and navigational data collection.
The Platform uses Internet Protocol (IP) addresses. An IP Address is a number assigned to your computer by your Internet service provider so you can access the Internet and is generally considered to be non-personally identifiable information, because in most cases an IP address is dynamic (changing each time you connect to the Internet), rather than static (unique to a particular user's computer). We use your IP address to diagnose problems with our Platform, report aggregate information, determine the fastest route for your mobile to use in connecting to our Platform, and administer and improve the Platform.
A "cookie" is a bit of information that a website sends to your web browser that helps the site remember information about you and your preferences. You can set your browser to reject cookies, however not all aspects of the site may be available to you if you choose to do so.
"Session" cookies are temporary bits of information that are erased once you exit your Web browser window or otherwise turn your computer off. Session cookies are used to improve navigation on websites and to collect aggregate statistical information. This site uses session cookies.
"Persistent" cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the website visitors find most valuable, and customizing the website based on your preferences.
"Internet tags" (also known as single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) are smaller than cookies and tell the website server information such as the IP address and browser type related to the visitor's computer. This site uses Internet tags. Tags have been placed both on online advertisements that bring people to the site and on different pages of the site. These tags indicate how many times a page is opened and which information is consulted. We do not collect or seek personally identifiable information through these tags.
"Navigational data" ("log files," "server logs,", "clickstream" data, and in-house analytics tools) are used for system management, to improve the content of the Platform, market research purposes, and to communicate information to visitors. This site uses navigational data.
HOW DO YOU CONSENT TO OUR USE OF YOUR PERSONAL INFORMATION?
By providing your Personal Information (including any changes thereto as may be provided by you from time to time) and / or accessing the Platform, you are consenting to collection, storage, use and disclosure of your Personal Information by KYN for the purposes and to the persons (as applicable) outlined in this Privacy Policy (as amended from time to time).
Collection of information which has been designated as ‘Sensitive Personal Data or Information’ under the SPDI Rules requires your express consent and by affirming your assent to this Privacy Policy, you provide your consent to such collection as required under applicable law.
Our Services may be unavailable to you in the event such consent is not given or if you choose to withhold your Personal Information. In such cases, KYN will not be liable and/or responsible for the denial of its Services to you on account of inadequacy of Personal Information provided by you.
As outlined in this Privacy Policy, we will not process your Personal Information without a lawful basis to do so. In general, KYN may process your Personal Information on the legal basis of: (i) consent (where KYN has obtained your prior, express consent to the processing; (ii) contract (if you have either availed Services and/or entered into an agreement with us and such processing is a necessary part thereof); (iii) compliance with Applicable Laws (as set forth below); (iv) to protect the vital interests of any individual.
PURPOSE OF COLLECTION AND USAGE OF PERSONAL INFORMATION
KYN may use your Personal Information for the following purposes:
1. To function, develop, provide, troubleshoot and enhance the Services;
2. To enable your signup/registration to the Services rendered by the Platform;
3. To upgrade and improve the Platform as per your preferences relating to content and relating to Platform;
4. To provide timely communication to you on the Services that you have signed up for, any amendments made to the Terms and Privacy Policy, updates, or any other important notices;
5. To provide interest-based advertisements in relation to products, services and features that might be of interest to you;
6. To process payments, if any, in relation to the Services rendered;
7. To respond to your queries, questions, or requests;
8. To send information about our products, Platform, services, and any other marketing messages which may be of your interest;
9. For marketing analysis and research;
10. To protect our data from threats, violations, and breaches if any;
11. To inform, promote and offer our Platform to you;
12. To create more tailored advertising to provide our Platform that may be of interest to you;
13. Subject to your consent, to provide you with marketing materials on other services and content offered by KYN through its Platform and share your Personal Information with relevant third parties; and
14. For any other purposes specifically disclosed to you prior to the collection of your Personal Information or otherwise with your consent.
With the intention to provide predictive abilities and increased productivity to Users, we may use technologies including but not limited to machine learning and artificial intelligence.
ACCESS AND DELETION OF PERSONAL INFORMATION
When you sign up for our Services, you are opting in to receive emails, text messages and/or WhatsApp messages from KYN. We will take reasonable steps to accurately record the Personal Information that you provide to us and any subsequent updates. As a user, you have the right to access, correct, delete or transfer your Personal Information that KYN holds, including registration details.
If we have collected and processed your Personal Data with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we have conducted prior to your withdrawal, nor will it affect processing of your Personal Data conducted in reliance on lawful processing grounds other than consent.
If You wish to have deleted the Personal Information that You have provided to us, then You can do so by clicking on the “Profile Page”, select the “Settings” Tab and then “Delete My Account” tab. Kindly take note that deletion of any part or all of your Personal Information may lead to cancellation of your registration/subscription with the Platform and/or for the Services and your access to certain features of the Platform. You can log in to manage your email preferences and follow the "unsubscribe" instructions in commercial email messages. If required by you, KYN will delete the Personal Information provided by you in connection with the Services. KYN will remove your public posts from view and/or dissociate them from your account profile, but KYN may retain information about you for the purposes authorized under this Privacy Policy, unless prohibited by law. Thereafter, KYN will delete your Personal Information. Please take note that, upon deletion of your Personal Information, KYN may retain copies of the same, to the extent permitted and/or required under any applicable laws, as the case maybe.
TENTION OF PERSONAL INFORMATION
We can retain Personal Information for as long as needed or permitted in light of the purpose(s) for which it was obtained and consistent with Applicable Laws. The criteria for determining the duration for which KYN will keep your Personal Information are as follows: (i) KYN will retain copies of your Personal Information in a form that permits identification only for as long as is necessary in connection with the purposes set out in this Privacy Policy, including for the length of time KYN has an ongoing relationship with you and provide the Services to you; (ii) if there is a legal obligation to which KYN are subject (for example, certain laws require KYN to keep records of your transactions for a certain period of time before KYN can delete them); or (iii) keeping in view the legitimate interests of KYN (litigation or regulatory investigations).
APPLICABLE LAWS
For the purposes of this Privacy Policy, KYN hereby declares that this document is an electronic record in terms of Information Technology Act, 2000 and rules, including but not limited to the SPDI Rules and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000 and is generated by a computer system and does not require any physical or digital signatures.
This Privacy Policy is published in accordance with the provisions of Rule 4(1) of SPDI Rules that require publishing the rules and regulations, privacy policy and Terms for access or usage of the Platform.
LINKS TO THIRD PARTY WEBSITES
The Platform may contain links or references to other websites. Please be aware that we do not control other websites and that this Privacy Policy does not apply to those websites.
Once you leave our Platform, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. We encourage you to read the privacy policy of every website you visit. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
Please note that KYN may be required to share your Personal Information with third parties for the purposes of rendering Services to you (such third parties may include any service providers, vendors, etc) and by agreeing to this Privacy Policy, you provide your consent to share the Personal Information collected by KYN to such third parties.
CONFIDENTIALITY OF PERSONAL INFORMATION
The Personal Information collected from you will, at all time during retention, be maintained by KYN (including its employees, representatives, partners, etc) in strict confidence and KYN takes all necessary precautions to protect your Personal Information both online and off-line, and implements reasonable security practices and measures including certain managerial, technical, operational and physical security control measures that are commensurate with respect to the information being collected and the nature of KYN’s business. However, please take note that, KYN does not undertake any liability for any un-authorised use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify KYN by sending an email to [[email protected]]. You shall be solely liable to indemnify KYN due to any loss suffered by it due to such unauthorized use of your account and password.
Notwithstanding the above, KYN shall not be responsible for the confidentiality, security or distribution of your Personal Information by our partners and third parties outside the scope of our agreement with such partners and third parties. Further, KYN shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of KYN including, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
COOKIE POLICY
Cookies are text files that are placed on your computer to collect standard internet log information and visitor behaviour information by us. When you visit the Website(s), we may collect Personal Information automatically from you through Cookies or similar technology. We also set cookies to collect information that is used either in aggregate form to help us understand how our Website(s) is being used or how effective our marketing campaigns are, to help customize the Website(s) for you or to make advertising messages more relevant to you.
Necessary cookies: we set essential cookies that enable core functionality such as security, network management, and accessibility. You may not opt-out of these cookies. However, you may disable these by changing your browser settings, but this may affect how the website(s) functions.
Statistics, preference, and marketing cookies: we set these cookies to help us improve our Website(s) by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. When you visit the Website(s), a cookie banner will be displayed providing additional information about cookies and options to opt out of non-essential cookies as required by applicable laws.
DISCLOSURE OF PERSONAL INFORMATION
Third Party: KYN does not share your Personal Information with any third parties other than its affiliates, third party service providers or other trusted persons or business who may be situated within or outside India pursuant to a lawful contract, in adherence to this Privacy Policy and the Applicable Laws. KYN does not sell any Personal Information.
Legal obligations: KYN may share the details of your user account/handle, activities on the Platform and/or your Personal Information with concerned government and/or statutory authorities and court of law as a part of compliance with including but not limited to the court orders and Applicable Laws, whenever required. Such disclosure shall be made without a notice to you.
Corporate restructuring: In the event of a corporate restructuring process, including but not limited to merger, acquisition, spin-off, joint venture, assignment, sale of assets, transfer of KYN’s business including with respect to processes relating to insolvency and bankruptcy, KYN will transfer all the Personal Information collected from its users to the relevant third party with the same rights and obligations enlisted under this Privacy Policy.
CROSS-BORDER DATA TRANSFER
The Personal Information held by KYN may be required to be transferred or shared to a foreign country different from your residential country pursuant to fulfilment of any purposes mentioned under this Privacy Policy or a purpose for which consent has been obtained from the relevant user. We require you to understand that such foreign countries may have different laws applicable to Personal Information and we will use our best efforts to have in place necessary safeguards and controls to provide accuracy and protection to your Personal Information. We shall take reasonable steps to ensure that your Personal Information is processed only for the purposes for which it was collected and on a lawful basis and is stored only for a period that is necessary for fulfilling the purpose.
HOW DO WE HANDLE CHILDREN’S PERSONAL INFORMATION
KYN’s Platform and Services are directed towards the general public. However, it is to be noted that, if you are not an adult, you may continue to look at our Platform but you should not submit any of your Personal Information to us. Any information, including but not limited to Personal Information and consent, provided by such individual shall be deemed to have been provided under requisite parental/guardian control and guidance.
RESTRICTION OF LIABILITY
KYN makes no express and implied warranties, claims, promises, or does not provide guarantee on the accuracy, adequacy or completeness of the contents available through KYN. KYN hereby expressly refutes any liability for errors, actions or omissions in the contents made available through KYN. Any mention of commercial goods, processes, or services, or the use of any trade, business, or corporation names on the Platform are for the public's knowledge and convenience only and do not imply KYN's suggestion, or favouritism.
GRIEVANCE/NODAL OFFICER
Herein below are the contact details of the Grievance/Nodal officer of KYN. This information is provided as per Applicable Laws including but not limited to the SPDI Rules and the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021:
Name: [Grievance Officer] Designation: [Senior Manager Operations]
Address:
Phone no: [+91 9042417732]
Working hours: [9.30 to 6.30]
CONTACT US
For any further complaints and queries, you can reach us out at: [[email protected]]
NOTIFICATION OF CHANGES IN THE PRIVACY POLICY
In order to ensure the compliance with applicable laws and regulations, we place our Privacy Policy under regular review and scrutiny. KYN holds and reserves the rights, at its sole discretion, to change, modify, add or remove any portion of the Privacy Policy, either in whole or in part, at any point in time. Such changes shall be effective from the date on which it was posted in KYN. Any modifications or amendments made to this Privacy Policy will be posted on this page of KYN application. We highly recommend you to periodically check this Privacy Policy page of KYN for any updates. Your continued usage of KYN after the effective date of changes in the Privacy Policy, if any, shall be considered as your agreement to the modified Privacy Policy.
Last updated: [February 15,2024]